CUSTOMER RELATIONS MANAGER - PRISHTINA

Rreth nesh

The HeadHunter Group is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, Macedonia, Greece, Bosnia and Herzegovina and USA. We offer the newest mentality in Staffing industry and our core business are Candidates and Clients.

Titulli i postimit * CUSTOMER RELATIONS MANAGER - PRISHTINA
Kategoria Manaxher Shitjesh
Lloji i punës Full Time
Përshkrimi i Punës

THE MAIN DUTIES:

  •  Financial guidance to the clients;               
  •  Portfolio management;
  •   Sales;
  •  Relation management; 

Detyrat Kryesore

 

JOB DESCRIPTION

  • Implement strategy and policies approved by the Bank Management;
  • Develop processes that identify measure, monitor and control risks incurred by the Bank;
  • Maintain an organizational structure that clearly assigns responsibility, authority and reporting relationships;
  •  Ensure that delegated responsibilities are effectively carried out, follow appropriate internal control policies;
  • Coordination and control over the quality of performance and on time fulfillment of duties by the employees of the Unit and compliance of employees of the Unit with official duties defined in their job descriptions;
  •  Providing safety and returning of the documents received from inspected subdivision of the Bank;
  • Providing effective cooperation with the Bank subdivisions and employees of the Bank;
  • During working hours and in private life avoid actions that may damage Bank’s reputation;
  • The Customer Relations Manager has to provide list of tools and materials to administrative body of the Bank for the proper technical support of the Management, as well as to receive of all necessary materials required for activity of the Management;
  • Informing the Management of the Bank about facts of violations of legislation and regulations and rules of transactions and also about facts of damages to the Bank or customer of the Bank;
  • Keeping banking and commercial secret of the Bank and its clients;
  • Compliance with the condition of nondisclosure of personal data of other employees and clients of the Bank that have become known in connection with performance of their job duties;
  • Organization of trainings for improvement of qualifications of department employees;

Tjetër (Opsionale)

 

DESIRED PROFILE

  • University degree in a relevant discipline.
  • Detailed knowledge of banking procedures and products.
  • High ethical and professional reputation and with minimum 3 years of experience in the banking, especially in loans and preferably have a portfolio.
  • Knowledge and experience with International Financial Reporting Standards.
  • Understanding the risk assessment techniques.
  • Knowledge of money laundering and terrorist financing regulations and procedures.
  • Excellent relation management skills.
  • Excellent organizational, time management and supervisory skills.
  • Advanced level of spoken and written English.
  • Turkish knowledge would be an asset.
  •  Advanced knowledge of Microsoft Office programs at the level of an experienced user, the ability to conduct business correspondence, office communication media.
  • Absence of negative characteristics from previous work places.
  • Compliance with reputation defined by the legislation of the Republic of Kosovo and regulation of the Central Bank of Kosovo (CBK).

 

REMUNERATION/ SALARY:    Highly competitive.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: d.xhema@headhunter.al if you have any technical questions related the application, please, contact directly Mr. Dren XHEMA on mobile no. + 377 44 22 44 66 (Monday - Friday) until 07.01.2018.  All Candidates that apply, please write the job position that you are applying for, in the “Subject Line”.

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!


Paga Highly Competitive