CONTACT CENTRE ADVISER - PRISHTINA

Rreth nesh

The HeadHunter Group is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, Macedonia, Greece, Bosnia and Herzegovina and USA. We offer the newest mentality in Staffing industry and our core business are Candidates and Clients.

Titulli i postimit * CONTACT CENTRE ADVISER - PRISHTINA
Kategoria Bankë
Lloji i punës Full Time
Përshkrimi i Punës

JOB DESCRIPTION

  • Ensures prompt, efficient, and courteous service by providing professional approach toward the clients through virtual service point in the bank (mostly through telephone communication channel);
  • Acquiring and advising clients via telephone lines and/or through email communication;
  • Identify and address clients’ request and needs for bank’s services;
  • Provides and properly advises clients on the usage of all automatized services and their benefits;
  • Addresses and deals with client’s concerns and follows up on them;
  • Meet clients upon their demand in order to advise for our banking services;
  • Responding to e-mails from clients.

Kërkesat e profilit

DESIRED PROFILE

  • Excellent communication skills.
  • Excellent analytical and problem solving skills.
  • Professional fluency in the English language, both oral and written.
  • Capable of working independently and especially as part of the team.

Tjetër (Opsionale)

REMUNERATION/ SALARY: Competitive.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a portfolio of your works and a CV in English) at: s.biba@theheadhunter.com.

If you have any technical questions related the application, please, contact Sonila BIBA, directly on +355 686077551 (Monday - Friday) until 20/09/2019.  All Candidates that apply, please write the job position that you are applying for, in the “Subject Line”.
 

Try The HeadHunter for your success!
Believe your career to the ONLY professionals!

Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

Paga Competitive