Application Support Engineer
The main responsibilities will include:
? Collecting, analysing user requirements and liaising between respective ICT Groups and
software suppliers.
? Participating in the design of systems with ICT Corporate groups, software suppliers and
users.
? Developing, validating and executing testing plans of new systems and new versions of
already existing systems.
? Deployment of new systems and new versions of existing systems.
? Reviewing potential system enhancements, design possible solutions and relay to ICT
Corporate groups for evaluation and possible implementation.
? Supporting in the implementation and deployment of such systems.
? Train and instruct users and trainers in the functionalities and use of systems.
? Attend to user problems encountered in system use.
? Document and maintain procedures.
The ideal candidates should possess:
? A degree in ICT or Electrical Engineering
? Software development skills.
? Good understanding of databases and SQL.
? Good communication and organisational skills
? Able to work as part of a team with minimal supervision
? Good time management skills and able to work under pressure.
