BUSINESS DEVELOPMENT MANAGER – PRISHTINA

About us

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Τίτλος ανάρτησης * BUSINESS DEVELOPMENT MANAGER – PRISHTINA
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Περιγραφή εργασίας

JOB DESCRIPTION

  • Provide professional and empathetic responses to customers, responding to and resolving customer support tickets in a timely manner;
  • Business development in DACH region (Germany, Switzerland, Austria and Lichtenstein);
  • Taking ownership of customers issues and following problems through to resolution;
  • Identify opportunities to enhance the customer experience;
  • Translate from English to German and vice-versa;
  • Participate on media and marketing campaigns;
  • Analyze statistics and compile accurate reports;
  • Maintain an orderly workflow according to priorities;
  • Keep accurate records and document customer service actions and discussions;
  • Regularly share customer insights and feedback across teams and with your supervisor;
  • Possess a deep understanding of mission of company and how we provide value to our customers;
  • A lot of customer research. You’ll need curiosity and nosiness to get the best out of your work with our customers;
  • Data and problems and solutions. You will be gathering data on which we can act, and suggesting solutions, not just pointing out problems;
  • Presenting findings regularly in an understandable and compelling way;
  • Other duties as assigned.

Απαιτήσεις

DESIRED PROFILE

  • Bachelor’s degree.
  • Excellent written and spoken in German and English communication skills.
  • 1+ years of professional experience.
  • Great analytical skills.
  • Ability to work effectively with people at various levels throughout the organization.
  • Strong organizational and time management skills with the ability to multi-task in a high pace, dynamic environment.
  • Willing to learn and grow as well as to challenge and contribute to ideas.
  • Work well independently with minimum supervision.
  • Excellent interpersonal skills.

Άλλο (Προαιρετικό)

REMUNERATION/ SALARY:        Competitive.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: d.xhema@theheadhunter.com if you have any technical questions related the application, please, contact directly Mr. Dren XHEMA on mobile no. + 383 44 22 44 66(Monday - Friday) until 19.08.2019.  All Candidates that apply, please write the job position that you are applying for, in the “Subject Line”.
 

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

Μισθός Competitive