Rreth nesh

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Kategoria Shërbim Ushqim dhe Pije
Lloji i punës Full Time
Përshkrimi i Punës

For Burger King, opening soon in Tirana, we are looking for:

Restaurant Shift Coordinator

The Shift Coordinator improves guest satisfaction through financial controls, operations, direction of Team Members and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the Restaurant Manager and Assistant Manager and helps lead the restaurant team. This position interacts with Team Members, Restaurant Management, outside vendors, members of the field operations team and guests.

Primary duties and responsibilities:

  • Responsible for restaurant operations during assigned shifts, including opening and closing restaurant;
  • Provides production direction to Team Members in a clear and concise way;
  • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production;
  • Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards;
  • Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings;
  • Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner;
  • Directs, trains and motivates Team Members during shift on each of the workstations;
  • Complies with the requirements of government regulations and Burger King policies and procedures relating to all activities in the restaurant during the shift;
  • Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management team and perform short-term solutions;
  • Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members;
  • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift;
  • May perform essential functions and duties listed in the restaurant Team Member job description;
  • Flexible to work evenings, weekends and holidays;
  • Prompt and regular attendance on assigned shifts.

Kërkesat e profilit


  • 2-4 years supervisory or management experience from a restaurant environment;
  • The ability to train, guide and lead management staff;
  • The ability to work with a high degree of independence and discretion;
  • The ability to work flexible hours;
  • Proficiency in English language;
  • Good problem solving techniques;
  • Good written, verbal, math and interpersonal skills;
  • Good organization and time-management skills;
  • Valid driver’s license.


Tjetër (Opsionale)

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: if you have any technical questions related the application, please, contact directly Mrs. Ergesta STERMASI on mobile no. +355 682033430 (Monday - Friday) until 18 / 03 / 2019.

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

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