Remote English Bilingual Representative

Rreth nesh

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Titulli i postimit * Remote English Bilingual Representative
Kategoria Asistent/e
Lloji i punës Full Time
Përshkrimi i Punës

For our Client a well known macedonian company,we are looking for the following position:

                                     REMOTE ENGLISH BILINGUAL REPRESENTATIVE

 

JOB RESPONSIBILITIES:

  • Responding to all incoming data processing requirements in a positive manner;
  • Provide information to customers and general inquires;
  • Processing orders for customers;
  • Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner;
  • Follow internal company guidelines in regards to call handling;
  • Meet or exceed monthly performance targets including order quality, attendance, and punctuality as well as call handle time.

 

Kërkesat e profilit

QUALIFICATIONS:

  • Excellent English – verbal and written communication skills;
  • Exceptional customer service skills;
  • Positive, self-motivated attitude with high energy;
  • Ability to think, problem-solve, take action, and follow-through;
  • Must be flexible to work shifts as required (evenings, weekends, and holidays).:

 

REQUIREMENTS:

  • A Quite room to work;
  • Upload of 10 MB and Download of more than 10 MB for Internet;
  • Windows 10.

Tjetër (Opsionale)

REMUNERATION/ SALARY: Highly Competitive

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

  Are you interested in a new challenge in an innovative company?

 Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at o.qarri@theheadhunter.com

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