OneContact is focused on building Remote Teams across Europe (Customer Support and Technical) that are integrated into clients' People, Processes, and Products. Our clients are major software development companies who have entrusted us with the task of hiring customer support and technical resources which includes senior DevOps, AWS and Azure Consultants, Python Developers, Database Specialists, and many more. We are growing and Hiring!!! for Remote positions so visit us at onecontact.com.mk
Përshkrimi i Punës
You will work as a member of the Cloud Center of Excellence team and will provide Cloud infrastructure and Cloud-based applications solutions and support to product, sales, and development teams. You are also expected to have a strong background in Azure Cloud Operations (PaaS), Database Administration, and general networking and monitoring experience.
- Help product teams build out Cloud Database architectures and costing models to better understand how their products will work in a PaaS and SaaS model.
- Act as a mentor across the teams to enable a best of breed approach to Cloud Database administration and management
- Capture and share Cloud Database best practices between product teams, architects, and other technical leaders
- Provide guidance on best practice to monitor, operate and improve system up-time, performance, high availability, and disaster recovery readiness
- Help identify system defects at the architecture level and test possible workarounds or patches before implementing them in production
- Provide feedback to internal teams re efforts to re-architect, expand and improve data layers for SaaS offerings
- Write and maintain system documentation, architecture documents, and operational procedures
- Help build best practices and a sound Cloud Database architecture for our applications
- Help build database change control policies
- Document common problem patterns and create knowledge base articles to improve customer self-service capabilities and resolution times
- On-call after-hours support will be required