Remote French/English Customer Support

Rreth nesh

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Titulli i postimit * Remote French/English Customer Support
Kategoria Shërbim ndaj Klientit
Lloji i punës Full Time
Përshkrimi i Punës

For one of our clients we are currently looking for:

Remote French/English Customer Support

Our Client is a Telecommunication and Online Data Processing center supporting North American Clients. The Data Center uses the latest technology to efficiently answer calls, process orders, and transmit the details to our clients. As a keen, energetic, career-minded candidate you may be interested in applying. Customer Service representatives are front-line agents providing an exceptional level of service including greeting, processing orders, resolving issues, and providing information while focusing on Clients' customers' wants and needs.

We offer the following:

Productive working environment
Paid training
Casual dress code
Modern facilities and high technology devices and tools
Attractive Salary Package


Responding to all incoming calls in a positive manner.
Provide information to customers and general inquires.
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Complete customer applications and respond to customer emails/queries in a timely manner
Meet or exceed monthly performance targets including data entry quality, attendance, and punctuality as well as call handle time.


Kërkesat e profilit

We are looking for a team member who is fluent in English/French to work with our customer support team and deliver value to our customers. Punctuality, a Positive Attitude, Adherence to the schedule is a must for this position. Work time is Mon - Friday 10 PM - 07 AM CET.


Fluency in English and French (Full-Time).
CV Should be in English
Excellent Salary
Bonuses Extra
Monday - Friday 10 PM - 07 AM
Note: Should be Fluent in Both English and French Language


Excellent English and French – verbal and written communication skills
Exceptional customer service skills.
Positive, self-motivated attitude with high energy
Ability to think, problem-solve, take action, and follow-through
Must be flexible to work shifts as required (evenings, weekends, and holidays)

Technical Requirements:

A quiet room to work
Upload of 10 MB and Download of more than 10 MB for Internet
Windows 10


Tjetër (Opsionale)

If you are interested, please submit your CV while applying online on our website on the link below

Paga Competitive