Menaxher Dyqani

The HeadHunter
Rreth nesh

Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Titulli i postimit * Menaxher Dyqani
Kategoria Drejtues/Menaxher
Lloji i punës Full Time
Përshkrimi i Punës


As Store Manager, you're responsible for meeting the sales and profitability targets. You work strategically and seek continuous improvement in how to streamline operations to provide a fantastic customer experience in your store.

You ensure that your team is well-trained and customer-oriented, and you work actively with succession planning and talent development. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. You act in line with our Values and Leadership Expectations. You contribute to our business success by being results driven, business minded and a team player, a role model for H&M.


  • Analyzes and regularly follows sales and profit KPIs and acts accordingly to maximize results
  • Together with Team Management, set up a schedule in line with your sales budget
  • Together with Team Management, it ensures that the schedule maximizes conversion within the framework of the hours plan
  • Together with the Team, prioritize actions that have a clear impact on sales
  • Give feedback to the Area team regarding store assignments to ensure a good level and the right amount of clothing to support sales
  • Ensure that the execution of the store continuously meets H&M standards and follow them using the customer experience tool
  • Implement and follow store operations best practices
  • Ensure that H&M customer service standards are met in the store
  • Actively work with talent and leadership development in the store in order to support business needs
  • Ensure regular and clear communication to the store team about the company's performance, corporate culture and values, and goals globally and locally
  • Ensure that health and safety as well as legal issues are handled according to H&M standards and local laws, ensuring the safety of employees and customers at all times
  • Strengthen our corporate culture by promoting feedback in our daily work and train the store team to do the same

Kërkesat e profilit

  • Strong communication skills with ability to inspire and motivate team members to offer a great customer experience
  • Team player enjoy teamwork and cross collaboration with the other members of the management team
  • Open-minded, flexible, and adaptable to changes
  • Good analytical and problem-solving skills
  • Delegate follow up and provide feedback to support the development of the team.
  • Similar professional experience would be an asset
  • Good knowledge of English language
  • Motivation to develop further in the company

Tjetër (Opsionale)

H&M is committed to create a diverse & Inclusive environment and we actively look for candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.

We are offering a role where every day is an exciting challenge, the opportunity to work with an amazing team and where only you set the limits to your career possibilities! At H&M, your personal growth and development is just as important as our business.

Make a difference on your own & never stand alone.

Intrigued? Apply directly through the job board.

Send CV

Cel: 0689015538