Remote IT Jira-Confluence Administrator
OneContact is focused on building Remote Teams across Europe (Customer Support and Technical) that are integrated into clients' People, Processes, and Products. Our clients are major software development companies who have entrusted us with the task of hiring customer support and technical resources which includes senior DevOps, AWS and Azure Consultants, Python Developers, Database Specialists, and many more. We are growing and Hiring!!! for Remote positions so visit us at onecontact.com.mk
Roles and Responsibilities
Manage existing Jira & Confluence implementation
Coordinate with various Business Units, Third Parties, Service Providers, and companies regarding users and projects
Manage confluence users and space
Strategize and develop and migration path for Jira on-premise to cloud migration
Acts as Subject Matter Expert for assigned applications and migration of Jira on-premise to cloud
Updates & maintains application configurations, including user security, as needed to meet business requirements
Consults directly with Customer Care users to assess their needs and then creates and implements strategies to improve either the business or application
Creates reports in the assigned systems as requested
Acts as the system administrator for the systems ensuring accurate use of fields and data
Documentation of configuration and field usage of the supported systems
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Cutting Edge Technology and Implementations
Generous Compensation based on Industry Standards + Benefits
Working Hours
9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)
Job Requirements
Minimum of 5 years of related experience
Experience in managing large scale implementations with 800+ users
Nice to have - migrating Jira On-premise implementation to Cloud Infrastructure
Experience managing third party integrations and implementations and coordinating and leading project migration
Job Requirements
Minimum of 5 years of related experience
Experience in managing large scale implementations with 800+ users
Nice to have - migrating Jira On-premise implementation to Cloud Infrastructure
Experience managing third party integrations and implementations and coordinating and leading project migration
https://onecontact.com.mk/job/detail/remote-it-jira-confluence-administrator
