Webhelp is looking for Compliance Specialist

About us

Through evolution and acquisition, today Webhelp is a 70,000 people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

Τίτλος ανάρτησης * Webhelp is looking for Compliance Specialist
Κατηγορία Compliance Officer
Περιγραφή εργασίας

Webhelp is a leading European business process and customer experience services provider. Headquartered in Paris and backed by GBL (the second largest listed investment fund in Europe), Webhelp generates revenues over 2 billion € to and has been growing rapidly over the past years through both organic growth and Mergers & Acquisitions.
By choosing Webhelp, you’ll not only be joining a dynamic fast-growing company (born 20 years ago, Webhelp is originally a French successful start-up which has now become an international group serving its clients) but also the passion and experience of 100,000 game-changers from more than 140 locations in 45 countries. Webhelp client portfolio includes large B2C companies such as digital economy (“GAFA”-like) players, telecom operators, utilities players, retailers, etc…

The group is organized by geographical business unit, of which the CRIT business unit covers operations in 3 countries: Italy, Czech Republic, and Albania.
The CRIT business unit is fast growing and is expected to more than double size over the next years. In conjunction with this growth trajectory, the group has decided to further invest in its compliance team by creation a new position: Compliance Specialist.

Απαιτήσεις

Role requirements


-Working experience (3+ years);
-legal background (master degree);
-GDPR knowledge;
-ISO certifications knowledge and experience is beneficial;
-previous experience in similar role and industry is beneficial.

You are comfortable with working independently, but also thrive on working with others in and outside of the Compliance team. You possess the ability to engage with stakeholders, to prioritize and problem solve in a progressing environment, and to deliver with high quality within the compliance focus area. You have integrity, ambition, a proactive mindset, analytical skills, and are passionate about compliance as a way to support a healthy business.
You are able to communicate and prepare documentation in English. Other language skills are a plus.


Day-to-day responsibilities will include:
Support in developing and implementing compliance programs:

Participate in update or creation of governing documents;
Monitoring and reviewing company’s adherence to regulations.
Perform compliance controls;
Provide compliance related training;
Participate in identifying, analyzing and assessing compliance risks to create and implement compliance plans.
Preparing internal and external reports.
Support company’s business operations on various compliance related matters.

Άλλο (Προαιρετικό)

If you think you are suitable for this position and like the challenges, then send your CV putting "Compliance Specialist" in the object to the address: recruitment.al@webhelp.com.