IT SERVICE ENGINEER - APPLICATION SUPPORT

Rreth nesh

The HeadHunter Group is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, Macedonia, Greece, Bosnia and Herzegovina and USA. We offer the newest mentality in Staffing industry and our core business are Candidates and Clients.

Titulli i postimit * IT SERVICE ENGINEER - APPLICATION SUPPORT
Lloji i punës Full Time
Përshkrimi i Punës

For our Client, SICPA, a trusted security provider and adviser to governments, security banks, high security printers and industry, we are looking for:

IT SERVICE ENGINEER – APPLICATION SUPPORT

The role of the Application Support Engineer is the support of applications and systems used within company´s solutions. This role provides post implementation support including monitoring application performance. This involves solving technical problems and providing technical consultation to other teams in the company for troubleshooting existing systems. This role requires knowledge of incident, problem, change and release management lifecycle using best practices and company standards.

Role:

  • Maintain applications in high-availability and production environments.
  • Diagnose and resolve system, application and data issues.
  • Coordinate service activities with other teams and technical resources.
  • Identify and find solutions to address situations requiring urgent attention.
  • Troubleshoot performance issues.
  • Manage application servers.
  • Respond to requests of development team.
  • Anticipate & introduce new servicing tools to monitor & troubleshoot applications.
  • Provide assistance to field technicians. Answer technical queries.
  • Perform and develop monitoring activities.
  • Analyze recurring and intermittent problems
  • Strong will to adhere to best practices.

Detyrat Kryesore

EDUCATION & EXPERIENCE:

  • M.Sc. degree in Engineering or equivalent degree in a technical discipline related to IT. Vocational training will be considered.
  • At least 2 years of postgraduate experience.
  • Experience with multi-national teams, where partition of tasks may spread across several geographical entities.
  • Interested in monitoring technology trends and in continuous self-improvement.
  • Ability to think strategically and in the long term.
  • Good knowledge: Windows, Linux, Java/J2EE, JBoss and SQL
  • Working effectively with teams across geographically-distributed Centres of Excellence.
  • Providing technology mentoring and guidance to more junior employees.
  • Providing clear and accessible technical information to senior management.
  • Ability to communicate and interact effectively on technical subject matter with non-specialists.
  • Good availability for international travels.
  • Excellent communication and English languages skills.


Tjetër (Opsionale)

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: e.ilirjani@headhunter.al if you have any technical questions related the application, please, contact directly on +355 688700000  (Monday - Friday) until 16/ 03/ 2018.

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

 

Paga Highly competitive