Assistant/Support in Enrollment Department

Rreth nesh

Aleat Sh.p.k. ("Aleat") është një kompani që operon në Shqipëri në bazë kontrate konçesioni të lidhur ndërmjet Ministrisë së Punëve të Brendshme të Shqipërisë dhe konsorciumit të Idemia Identity & Security (Francë) dhe Fondi Shqiptaro-Amerikan i Ndërmarrjeve (Shqipëri) për prodhimin dhe shpërndarjen e kartave të identitetit dhe Pasaportave biometrike për qytetarët shqiptarë. Kontrata e konçesionit u ratifikua me ligjin nr. 9972 datë më 27.08.2008, dhe ndryshuar dhe zgjeruar kohët e fundit me ligjin nr. 129/2013, data në 25.04.2013.

Titulli i postimit * Assistant/Support in Enrollment Department
Kategoria Asistent/e
Lloji i punës Full Time
Përshkrimi i Punës

Aleat Sh.p.k., is an Albanian Joint Venture company of Morpho (previously Sagem Sécurité) and the Albanian - American Enterprise Fund (AAEF), responsible for producing and distribution of ID Cards and Biometric Passports for Albanian Citizens. 
For our organization we are looking for an: Assistant/ Support in Enrollment Department

SUMMARY
Provides administrative support to the Enrollment Department.

KNOWLEDGE AND SKILL REQUIREMENTS

  • University degree (preferably but not exclusively in Communication Sciences);
  • Professional knowledge of English language (spoken/written);
  • Very good knowledge of Microsoft Office (especially Word and Excel included use of graphs and formulas; Outlook; Power Point);
  • Previous job experiences linked to administrative duties and reporting;
  • Very good communication skills with colleagues and hierarchy at work;
  • Able to work independently and in group;
  • Able and flexible to work under pressure; with work overload in order to meet defined deadlines and objectives;
  • Able to track different issues and prepare reports;
  • Capable of self setting priorities and organize the personal agenda of daily duties;

Detyrat Kryesore

PRIMARY RESPONSIBILITIES

  • Maintains continuously contact via phone with Aleat Enrollment Operators for different daily issues;
  • Communicates via phone with citizens for any issue related to the provided service.
  • Follows up the raised issues by giving a solution if possible by him/herself or reporting/delegating accordingly to supervisors;
  • Keeps track of and updates the inventory stock data file of department such as papers, toners etc;
  • Maintains the database of periodically visits of Enrollment Support Team in the Aleat Service Points (CSO)?
  • Follows all internal procedures of Enrollment application?
  • Assist/ Support Enrollment Department on any duty?

Tjetër (Opsionale)

The candidates interested in this position are invited to send a cover letter, a comprehensive CV in English (with picture) referring to the job title at:burime.njerezore@aleat.com or “Aleat Sh.p.k. Rruga Xhanfize Keko, Tiranë-Shqipëri”
Documents will be treated in strict confidentiality.