Help Desk IT niveli II

Rreth nesh

Innovaway S.P.A: operates in the ICT sector and offers personalized solutions by using the latest technology utilized by more than 150 clients that operate in the financial sector, Retail and Luxury sector, from transports and services to utilities and public administration. Innovaway’s offer is divided in three areas: IT service management, Information technology, and Business process Outsourcing. For the offer of IT service management, Innovaway uses its own Multi language Service Desk which is the only one in Italy, that is capable of managing any client needs with its own employees. From the single point of contact to the call management for incidents or support requests, of which we manage the entire life cycle to resolution. It operates 24H, 7 days a week, and manages around 1.400.000 contacts a year. The performance extends from the call dispatching to the onsite support, passing through the Help Desk first, second, and third level, the advanced governance and the Fleet management.

Titulli i postimit * Help Desk IT niveli II
Lloji i punës Full Time
Përshkrimi i Punës

Kompania Innovaway operon ne fushen ICT dhe jemi duke kerkuar figurat me njohurite e meposhtme per pozicionin Help Desk IT te nivelit II.


Kërkesat e profilit

Kandidatet duhet te kene njohurite e meposhtme:

Diplome ne fushen informatike.
Te flase mire gjuhen italiane.

Njohuri shume te mira:

• Kompetenca Data Base – Administrim (niveli baze) per sa me poshte DBo Oracleo PL/SQLo T-SQL

• Gjuhet SQL standard Python

• Migrim i the Dhenave, konceptin baze te BigData Kompetenca shtese (opsionale):
• Njohuri te Database
o Redshift
o Postgres
o Cassandra
• Njohuri ETL Tools
o Talend
o Penthao
o Datastage


Tjetër (Opsionale)

Shenim: Te interesuarit jane te lutur te dergojne CV ne adresen email:

Ju faleminderit!