Rreth nesh

The HeadHunter Group is a private profitable company, headquartered in New York City, Rockefeller Plaza! We operate in USA, Greece, Cyprus, Bulgaria, North Macedonia, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina! Partnering all around the world with the Biggest Global HR Companies! More than 1500 clients in these countries have chosen The HeadHunter Group! We are the only and truly Social Responsible Company, contributing every year for human rights, women rights and LGBT rights at the work place! Our business has a positive impact on the people every day. Helping people to “better job, better life” is our common purpose and the way in which we contribute to society. This is what we do, this is what we know about, this is what we care about, and this is what we are all about.

Kategoria Shërbim ndaj Klientit
Lloji i punës Full Time
Përshkrimi i Punës


  • Work for a prestigious airline brand
  •  Assisting passengers / travel agents with flight bookings and queries related to their travel in Italian and English language
  • Inbound calls / emails / social media responses
  • Work on renowned airline reservations system
  • Daily interaction with international passengers

Kërkesat e profilit

Working hours:

  • Full time contract (40 Hours per week)
  •  Flexible rotational shifts including weekends with 2 rest days per week
  • Earliest shift start: 07h00; latest shift end: 19h00 (Mon-Fri), Weekends 8h00-17h30 (rotational)

Tjetër (Opsionale)



  • Above market-related Basic Salary
  • Full product and systems training provided
  •  Experience our multi-cultural work environment with colleagues from all over the world
  • Free flight and one month accommodation
  • Great work location, V&A Waterfront, Cape Town
  • Performance bonuses
  • Variable earnings:
  • Late Shift allowance
  • Night Shift allowance
  • Overtime (1.5 x normal rate)
  • Sunday Pay (1.5 x normal rate)
  • Public Holidays (2 x normal rate)
  •  Medical Aid – Voluntary basis with Discovery Health
  •  Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
  • Health Insurance – unlimited GP visits, dentistry, optometry, medications etc.
  •  Employee Assistance Programs
  • Flight & accommodation assistance in case of relocation


Future Opportunities:

  • Promotion and Career Advancement – 95% of all Team Leads, Quality Analysts and Managers were promoted internally and started as agents!
  • Numerous opportunities to visit our international clients and/or one of our global locations for top performers
  • Rewards & Recognition – Performance Bonus, Team Incentive Budget, Annual Excellence Awards
  • raining – Leadership Development; Various skills training courses offered


Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: if you have any technical questions related the application, please, contact directly Mrs.Ergesta Stermasi on mobile no. +355682033430 (Monday - Friday) until 20/ 09 / 2018.

Try TheHeadHunter  for your success!
Believe your career to the ONLY professionals!

Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!